Home & Business Support Contracts

Did you know that the average computer user needs to access technical support at least 8 times a year, but only calls once a year when things totally fail?

Do you wish you could discover a reliable, cost-effective way to deal with technical issues in your business whilst avoiding in-house, full time support?

Now imagine you can ask for expert computer help to fix your computer problems, at home or at work, without clocking up additional costs…wherever you are and whenever you need it.

For a fixed fee Electronbox offers you a full IT support package for a whole year for all your computer problems and repair issues. Peace of mind at an incredible price in other words. Our wide range of flexible support and maintenance contracts provide you or your business with everything you need to keep your computer equipment safe, secure and trouble free whenever you need it at the lowest cost.

  Our Support Package includes:-
  • telephone help and advice
  • instant remote technical support or help via email
  • home visits by a trained technician (a visit fee applies)
  • free labour costs to repair your computer
  • virus and spyware removal
  • an out of hours support line
  • a yearly health check and optimization for your computer to increase its speed and performance
  • one free PC clean (normal cost 35 Euros)
The Benefits to you……
  • IT support and advice at an affordable price
  • An efficient and fast running computer working at its peak performance
  • Your data is safe and secure
  • Less costly repairs
  • Peace of mind

Which is the Right Support Contract for You?

 

AVAILABLE SERVICES

HOME
Support

HOME
Premium Support

SOHO Business Support

BASIC Business Support

PRO
Business Support

TOTAL
Business Support

Access to technical support to resolve any problems.  Includes telephone help and instant online support via remote access during normal working hours.  

Out of Hours Support via Premium Rate Line

Out of Hours Telephone Support by a Dedicated On Call Technician

Onsite Support (Visit fee applicable)

Standard Response Time

Within 3 working days

Within 3 working days

Within 2 working days

Within 1 working day

Within 24 hours

Same day Response

Priority Repair at Office

Emergency Call Outs

Number of Emergency Call Outs per Month

1

1

3

4

AVG Antivirus Software License

Full PC Physical Cleaning (worth €35)

PC Loan While yours is Being Repaired

Subject to availability

Subject to availability

Guaranteed within 24 hours

Number of PCs per Contract

1

2

2

2

2

2

Maximum Number of PC s that can be Added

0

1

2

2

4

6

Additional PC / User Fee per Month

N/A

€8.80

€ 22

€27.5

€33

€38.5

 

Monthly Fee

 

Equivalent €17.33

 

Equivalent €21.73

 

 €49.50

 

€ 104.50

 

€ 247.50

 

€ 495.00

Quarterly  Fee

N/A

N/A

€ 148.50

€ 313.50

€ 742.50

€ 1,485.00

Annual Fee

€ 207.90

€ 260.70

€594.00

€ 1,254.00

€ 2,970.00

€ 5,940.00

Payment Terms

Annually

Annually

Quarterly

Quarterly

Monthly

Monthly