| Online Support | Online Payment | Sales line: 902.007.202 |
Do you wish you could discover a reliable, cost-effective way to deal with technical issues in your business whilst avoiding in-house, full time support? Now imagine you can ask for expert computer help to fix your computer problems, at home or at work, without clocking up additional costs…wherever you are and whenever you need it. For a fixed fee Electronbox offers you a full IT support package for a whole year for all your computer problems and repair issues. Peace of mind at an incredible price in other words. Our wide range of flexible support and maintenance contracts provide you or your business with everything you need to keep your computer equipment safe, secure and trouble free whenever you need it at the lowest cost. |
Our Support Package includes:-
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Which is the Right Support Contract for You?
AVAILABLE SERVICES |
HOME |
HOME |
SOHO Business Support |
BASIC Business Support |
PRO |
TOTAL |
Access to technical support to resolve any problems. Includes telephone help and instant online support via remote access during normal working hours. |
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Out of Hours Support via Premium Rate Line |
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Out of Hours Telephone Support by a Dedicated On Call Technician |
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Onsite Support (Visit fee applicable) |
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Standard Response Time |
Within 3 working days |
Within 3 working days |
Within 2 working days |
Within 1 working day |
Within 24 hours |
Same day Response |
Priority Repair at Office |
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Emergency Call Outs |
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Number of Emergency Call Outs per Month |
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1 |
1 |
3 |
4 |
AVG Antivirus Software License |
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Full PC Physical Cleaning (worth €35) |
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PC Loan While yours is Being Repaired |
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Subject to availability |
Subject to availability |
Guaranteed within 24 hours |
Number of PCs per Contract |
1 |
2 |
2 |
2 |
2 |
2 |
Maximum Number of PC s that can be Added |
0 |
1 |
2 |
2 |
4 |
6 |
Additional PC / User Fee per Month |
N/A |
€8.80 |
€ 22 |
€27.5 |
€33 |
€38.5 |
Monthly Fee |
Equivalent €17.33 |
Equivalent €21.73 |
€49.50 |
€ 104.50 |
€ 247.50 |
€ 495.00 |
Quarterly Fee |
N/A |
N/A |
€ 148.50 |
€ 313.50 |
€ 742.50 |
€ 1,485.00 |
Annual Fee |
€ 207.90 |
€ 260.70 |
€594.00 |
€ 1,254.00 |
€ 2,970.00 |
€ 5,940.00 |
Payment Terms |
Annually |
Annually |
Quarterly |
Quarterly |
Monthly |
Monthly |